NetView Privacy Policy

Last updated: 11 November 2026

This policy explains what data the NetView app, its phone and TV pages, and its online services handle. The controller is Loft Suite Digital, reachable at ibrahimmusah205@gmail.com.

Your sessions are not sent to us

The screen, sound, mouse and keyboard input, chat, voice and files of a session go directly between the two devices, encrypted (WebRTC). When a direct link is not possible, the encrypted traffic may pass through a relay run by Cloudflare, which cannot read it. We do not store sessions. Recordings and session history stay on your PC.

What our servers handle

• Introductions: to connect, two devices exchange a few short messages through our server. They are encrypted with the session code or PC ID, which our server never receives, and are deleted after 3 minutes. Our server sees only a hash of the code and the IP addresses of the connections, which are not stored.
• Online status: the app asks whether a PC with unattended access is waiting for connections, using only a hash of its ID.
• Synced PC list (optional, NetView Pro): if you turn on sync, your list of PCs (names, IDs, groups, notes and favourites) is encrypted on your device with your sync code before it is uploaded. We store only that encrypted copy, under a hash; we cannot read it. Saved passwords are never uploaded. Copies not used for 12 months are deleted.
• Licensing: your PC's machine code (derived from the PC, not your name) and a one-way hash of a second PC identifier, used to link a subscription to your PC and send it a licence key.
• Subscription records: when you subscribe, Paddle sends us your Paddle customer ID, the email address you paid with, and your plan, status and billing dates.
• Sponsored messages (free mode): the number of times each message was shown and clicked per day. No information about you is sent.

On your devices only

Unattended-access passwords (stored as a protected verifier), saved passwords (encrypted by Windows), your PC list, session history, recordings, received files, smart TV pairings and the TV page's code stay on your devices. Smart TV control works directly on your local network.

Payments

Payments are processed by Paddle.com, our reseller and Merchant of Record. Paddle collects your payment details; we never see your full card number. See Paddle's privacy notice.

Service providers

Cloudflare (hosting, database and relay) and Paddle (payments and subscriptions). They process data only to provide these services.

Children

NetView is not directed at children under 13.

Your rights

You can ask for a copy of your data, or for it to be corrected or deleted, by emailing ibrahimmusah205@gmail.com. You may also complain to your data protection authority.

Legal basis

We handle this data to provide NetView and your subscription (contract), to keep the service working and prevent abuse (legitimate interest), and to meet tax and accounting rules (legal obligation).