Privacy Policy

Last updated: 26 October 2026

This policy explains what data NetShare and its online services handle. The controller is Loft Suite Digital, reachable at ibrahimmusah205@gmail.com.

Local sharing stays on your network

Nearby, Mobile Connect, Chat, Share Link and Hotspot work directly between your devices on your local network. Those files and messages are not sent to us.

What we handle

• Licensing: your PC's machine code (a code derived from the PC, not your name) and a one-way hash of a second PC identifier. We use them to link a subscription to your PC and to send it a licence key.
• Subscription records: when you subscribe, Paddle sends us your Paddle customer ID, the email address you paid with, and your subscription's plan, status and billing dates. We use them to activate NetShare and to give you access to Manage subscription.
• Cloud Drop: files you send are uploaded to cloud storage (Google Drive) operated by us and are deleted automatically, normally within minutes (an upload that never finishes is removed within 3 hours). To enforce daily limits we keep a random installation ID, your IP address and usage counts for up to 2 days.
• Online sharing: connections are made directly between devices where possible (WebRTC). When a direct connection is not possible, the encrypted traffic may pass through a relay run by Cloudflare. We do not store it.

Payments

Payments are processed by Paddle.com, our reseller and Merchant of Record. Paddle collects your payment details and billing address; we never see your full card number. See Paddle's privacy notice.

Service providers

We use Cloudflare (hosting, database and relay), Google (Cloud Drop storage) and Paddle (payments and subscriptions). They process data only to provide these services.

How long we keep data

Cloud Drop files: minutes (unfinished uploads: up to 3 hours). Cloud Drop usage counters: up to 2 days. Subscription records: while your subscription is active, and afterwards for as long as needed for accounting and legal obligations.

Your rights

You can ask us for a copy of your data, to correct it or to delete it by emailing ibrahimmusah205@gmail.com. Depending on where you live, you may also complain to your data protection authority.

Legal basis

We handle this data to provide NetShare and your subscription (contract), to prevent abuse of the online services (legitimate interest), and to meet tax and accounting rules (legal obligation).