NetView support

Email ibrahimmusah205@gmail.com. We usually reply within 2 business days. Please include your NetView version (shown under the name at the top of the app) and, for billing questions, the machine code from Settings > License and the email address you paid with.

Common questions

• Someone called and asked me to install NetView. If you do not know them, hang up. Banks, Microsoft and mobile networks never ask for remote access. Never give a code to a stranger.
• The other PC cannot be found. Check NetView is open on it, that "Allow remote access" is pressed (for a one-time code), or that Unattended access is on (for an ID).
• Admin windows or the lock screen are black. The Microsoft Store version cannot reach them: Windows does not let Store apps install the service that this needs.
• Unattended access after a restart (Microsoft Store version). Open Settings > Apps > Startup and switch NetView on.
• Billing and receipts. Settings > License > Manage subscription in the app, or paddle.net.